Terms & Conditions

Delivery information:

All orders will be dispatched on the same day when made by 12:00, and next day for orders received after 14:00 Monday to Saturday.  Orders made over the weekend and/ or on  holidays will be dispatched on the first working day.

For delivery charge to addresses outside  Athens, it will calculated according to the shipping method and shipping tarrifs. All items need to be signed for upon receipt.

Terms and conditions:

Through purchasing from our website, you accept the following terms and conditions:

1. In the unlikely event that the package with the items ordered is damaged from the exterior upon receipt, please refuse to accept the package from the courier, so that it is returned to us. A substitute will be sent to you free of charge.

2. Receipt for items needs to be signed for. If you are not available to sign for your order, you will be left a card to contact the courier within 7 days to arrange alternative delivery or pick-up from local post office. After that the items will be returned to us. To send these again, we will charge you for delivery.

3. If the items have been delivered to a wrong address which was originally supplied by you, we will not be liable to refund the cost of the items paid.

Return due to delivery of wrong product: 

Guarantees and refunds

Under EU rules, if the products you purchased prove defective or do not meet the advertised features, the trader has to repair, replace, reduce the price or

14-day withdrawal period

In the EU, you have the right to return products purchased online or by other means of distance selling , such as by telephone, by postal order or by a resident seller, within 14 days with full refund of the amount you paid . You can return your purchases for any reason - even if you just changed your mind.

The 14-day withdrawal period does not apply to all purchases . Some of the exceptions are:

  • air and rail tickets, concert tickets, hotel reservations, car rental reservations and specific date services
  • foods and beverages distributed to you regularly - such as dairy dairy distribution
  • custom made or clearly personalized products - e.g. suit tailor-made
  • sealed audio, video or computer software, such as DVD, which you have unopened upon receipt
  • online digital content if you have already started downloading or playing it in a stream and agreed to lose the right to withdraw if you start the relevant process
  • products purchased by an individual rather than by an enterprise
  • contracts for emergency repairs and maintenance - for example, if you call a plumbing to repair a leak in a bath, you can not cancel the assignment if you have already agreed on the price.

Please note that this list is indicative .

The withdrawal period expires 14 days after the date of receipt of the products. For service contracts, the withdrawal period expires 14 days after the date of conclusion of the contract. However, if the end of the withdrawal period coincides with a holiday, the deadline is extended to the next business day.

return your money .

If you purchased a product or service online or offline (by telephone, postal order or reseller), you also have the right to cancel your purchase and return your money within 14 days for any reason and without any justification.

The right of withdrawal does not apply to cases that are exempt from applicable law and case law, such as products that have been manufactured for you by your own specifications, services that have already been performed, products that are not eligible for health return if they have been unsealed.